Frequently Asked Questions
Everything you need to know about your Roofnest style journey.
What is the average shipping time for my order?
We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
What is your return policy for apparel?
We want you to love your look. If you are not satisfied, you can return unworn items with original tags attached within 30 days of delivery for a full refund or exchange.
How do I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it against our specific garment dimensions to find your perfect fit.
Can I track my package once it has shipped?
Yes! As soon as your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your garments ethically sourced?
At Roofnest, we are committed to sustainability. We partner with manufacturers who adhere to fair labor practices and prioritize eco-friendly materials whenever possible.